All your data is protected with 256-bit SSL encryption. No hacker or third party can access it.
Tk gam never sells your personal data to third parties. Your information is used solely to provide you with our services.
You always have the right to view, correct, or delete your personal data. Contact our support team at any time.
Our data protection measures are audited annually by independent third-party security experts.
We're clear about which cookies are used and why. You have the option to disable any non-essential cookies.
Even after an account is closed, certain data may be retained for a set period to meet legal obligations, after which it is permanently deleted.
When you use tk gam, certain information is naturally shared with us. This Privacy Policy explains how that information is used, who can access it, and how long it is retained.
Tk gam believes your privacy is a fundamental right. That's why this policy is written in plain, straightforward language — so anyone, whether in Rangpur or Chattogram, can understand it without difficulty.
By using the tk gam website or mobile app, you confirm that you have read and accepted this Privacy Policy. Our support team is always available if you need help.
Tk gam only collects the information we truly need to serve you. We never ask for data we don't have a reason to use.
| Data Type | What Information | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At Registration |
| Contact Information | Mobile number, email | At Registration |
| Identity Verification | NID or passport copy | KYC Verification |
| Payment Information | Mobile banking number | At the Time of Transaction |
| Device Information | IP address, device model, OS | Time of Use |
| Gaming Data | Bet history, gaming sessions | During Gameplay |
We never collect your full bank account number, credit/debit card CVV, or PIN.
Tk gam uses your information only for the purposes listed below — nothing more:
- Account Management: Confirming registration, securing logins, and account recovery.
- Payment Processing: Processing deposit and withdrawal transactions.
- Fraud Prevention: Detecting suspicious activity to keep your account secure.
- Customer Support: Resolving your issues and providing any information you need.
- Legal Obligation: Cooperating with lawful investigations by relevant authorities.
- Platform improvement: Analyzing usage patterns to improve our services.
- Personalized Experience: Recommending games and offers tailored to your preferences.
You have the right to know how your data is stored and protected. tk gam uses the following security measures:
- 256-Bit SSL Encryption: All data transfers take place over encrypted channels.
- Two-Factor Authentication: An extra layer of security for your account.
- Regular security audits: Third-party cybersecurity experts conduct an audit every year.
- Restricted Access: Only authorized personnel have access to specific data.
- Backup System: Data is backed up daily.
Data Retention Period
All data is retained for as long as your account remains active.
Transaction records are retained for 5 years as required by law.
Retained for 5–7 years in accordance with regulatory requirements.
All data is deleted completely and securely.
Tk gam never sells your personal information. However, limited data may be shared with trusted third parties to deliver our services:
- Payment Providers (Mobile Pay, Nagad, Rocket): Information required to process transactions.
- Game providers (Pragmatic Play, Evolution, etc.): Limited data shared for game operation purposes.
- Technology service providers: For server and cloud services, under strict confidentiality agreements.
- Legal Authorities: Only in response to a court order or lawful investigation.
Should tk gam merge with or be acquired by another company in the future, users will be notified in advance, and the new owner will be required to uphold the same privacy commitments.
Tk gam uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience. We use three types of cookies:
Non-essential cookies can be disabled at any time from your app or browser settings.
Tk gam gives you full control over your data. Here are the rights you have:
You can request to view the information we hold about you at any time.
If any of your information is incorrect, you can update it through Account Settings or by contacting support.
To close your account and delete your data, please contact support. All information beyond what is legally required to be retained will be permanently deleted.
If you ask us to stop using your data for a specific purpose, we will act accordingly.
You can export your data in a machine-readable format.
If you object to how your data is used for any specific purpose, let us know — we'll take the appropriate steps.
To exercise any of your rights support@tkgam.com Send us an email or reach out via live chat. We are required to respond within 30 days.
Tk gam is an adults-only platform. No one under the age of 18 may register, and we do not knowingly collect data from minors.
If a parent or guardian suspects their child is using tk gam, please contact us at support@tkgam.com. We will take immediate action.
This Privacy Policy may be updated from time to time to reflect changes in technology, law, or our services. When changes are made:
- The "Last Updated" date at the top of this page will reflect any changes.
- You'll be notified via app notification whenever there are important changes.
- A minimum of 7 days' notice will be given before any major changes take effect.
Continued use of the platform after a new policy is published will be considered acceptance of the updated terms. We recommend checking this page from time to time.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch through any of the following:
- Email: privacy@tkgam.com (dedicated privacy enquiries)
- General Support Email: support@tkgam.com
- Live Chat: Available 24/7 on the app or website
- Response Time: Live chat: 1–3 minutes; email: within 24 hours
Any privacy complaint is investigated within 72 hours and an initial response is provided. For complex matters, a full resolution is delivered within 30 days.
General FAQs
For Android users: Go to the tk gam website's "Download" page → download the latest APK file → go to your phone's settings and enable "Install from unknown sources" → install the APK.
For iPhone Users: Go to the App Store → Search for TK Gam → Tap "Update".
If the app still won't open after updating, restart your phone and check your internet connection. If the problem persists, reach us via live chat or at support@tkgam.com — our technical team will sort it out.
Via the app: Go to the "Settings" icon at the bottom or in the menu of the app → Look for the "Language" option → Select "Bangla (Bengali)" or "Bangladesh" → The app will restart and display in Bangla.
From Your Phone Settings: On your Android phone, go to Settings → General → Language and set Bengali (Bangladesh) as your primary language — the tk gam app will automatically switch to Bangla.
If you run into any issues, reach out via live chat — our support team will walk you through it step by step.
Whether you're relaxing at a tea garden in Sylhet or stuck in Dhaka traffic — whenever you open tk gam, it's natural to wonder how safe your phone's data really is. We get that.
Since day one, tk gam has treated privacy as a core value — not just a policy on paper. Whenever our tech team builds a new feature, the first question asked is: "Could this compromise user privacy in any way?"
Just as BRAC Bank or Dutch-Bangla Bank manages your financial records, tk gam takes the same responsibility with your personal data. The key difference: banks don't always make it easy to access your own information — tk gam is ready to show you your data whenever you ask.
Our cybersecurity team consists of trained engineers who monitor systems around the clock. Any unusual activity is acted upon immediately. We're proud to say that over the past five years, there has been no data breach or major security incident.
Tk gam plans to offer even more advanced privacy controls in the future — letting you choose exactly which data is used and for what purpose. Because we believe your data belongs to you.
Play Safe, Enjoy with Peace of Mind
Your data is safe with tk gam, and your gaming experience is secure. Register today and claim your 100% welcome bonus.